Contact information

Get In Touch

We'd love to hear from you. Whether you have a question about a product, need help with an order, or just want to chat about the latest longevity research — we're here to help.

Contact Details

Common Enquiries

Orders & Shipping
For order status, tracking, or shipping questions, email us with "Order Inquiry" in the subject line and include your order number.

Returns & Refunds
Please review our Return & Refund Policy first. To start a return, email us with "Return Request — [Your Order Number]" in the subject line.

Product Questions
Have a question about a supplement, ingredient, or our research? We're happy to point you to the relevant studies. Email us with "Product Question" in the subject line.

Privacy Requests
To access, correct, or delete your personal information under the NZ Privacy Act 2020, email us with "Privacy Request" in the subject line. We will respond within 20 working days.

Business & Partnership Enquiries
For wholesale, affiliate partnerships, or media inquiries, email us with "Partnership Inquiry" in the subject line.

Business Information

  • Legal name: BioHackNZ Limited
  • Company number: 9421430
  • NZBN: 9429053594204
  • Registered office: Suite 16046, Level 1, 6 Johnsonville Road, Wellington 6037, New Zealand

Important Note

BioHackNZ provides educational and informational content about supplements and health optimisation. We are not qualified to provide medical advice. If you have a health concern, please consult your doctor, pharmacist, or other qualified healthcare professional. In an emergency, call 111.

We aim to respond to all enquiries within 2 business days. During peak periods, response times may be slightly longer.